About us
Address of our website: https://support.visionsystems.bg.
What personal data we collect and why
Comments
When visitors leave comments on the site, we collect the data displayed in the comment form, as well as the visitor’s IP address and user browser ID, to help detect spam.
An anonymous string based on your email address can be provided to the Gravatar service to verify that you are using it. Gravatar’s Privacy Policy: https://automattic.com/privacy/. Once your comment is approved, your profile photo will be publicly visible.
Files
If you upload images to the site, you should avoid uploading images with built-in location data (EXIF GPS). Visitors to the site can download and retrieve location data from images on the site.
Contact forms
We process personal data only for the purpose of direct contact with you. The processing of personal data will not exceed the period necessary to achieve these objectives, unless we are obliged to store them in accordance with applicable law.
Cookies
If you leave a comment on our site, you can allow the storage of your name, email address and website in cookies. They are for your convenience, so you don’t have to fill in your details again when you leave another comment. These cookies are stored for one year.
If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when you close your browser.
When you log in to your account on the site, a few more cookies will save your login information and your preferences for what to see on the screen. Login cookies expire in two days, and on screen preferences in a year. If you select the save option, your login information will be stored for two weeks. If you sign out, your login cookies will be deleted.
If you edit or publish an article, an additional cookie will be saved in your browser. It will not contain personal information, but will simply add the ID of the post you just edited. It expires in a day.
Embedded content from other websites
Articles on this site can be embedded (videos, images, content, etc.). Embedded content from other sites accepts and treats the site visitor as a visitor to its own site.
These sites may collect information about you, use cookies, embed additional third-party statistics tools, monitor how you work with these tools, including how you use embedded content if you have an account and are logged in to the site.
Analysis
When performing internal analyzes, users are grouped on the basis of their basic data in order to establish the possible connection between their data and the use of certain products or services, as well as to establish the reasons for refusals of services to switch from one type of service. to another, or to continue using the service. Based on this information, Vision Systems develops its product portfolio and customer service, evaluates the company’s performance and plans its future activities.
Who do we share your data with?
In order to be able to provide certain services to its customers, Vision Systems enters into contracts with third parties (partners). In connection with the provision of the relevant services, it is sometimes necessary to provide users’ personal data to the relevant partners.
How long we store your personal data
If you leave a comment, the comment and its metadata are saved indefinitely. This is so that we can automatically recognize and approve your subsequent comments, instead of keeping them in the approval queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Website administrators can view and edit this information.
Your rights over your personal data
If you have an account on this site or have left comments on it, you may request a file containing all the data we store about you, including data you have provided to us. You may also request that we delete the personal information we hold about you. However, this does not include data that we are required to store for administrative purposes, for the security of the site, or by law.
How we use your data
Comments from visitors can be checked through an automatic spam comment check service.
Some of the marketing plugins added to the website gather information to help us develop promotional campaigns. All collected data are summarized. (Example: gender; age, etc.)
Contact information
VISION SYSTEMS EOOD, UIC 175225834
Headquarters: Sofia, Bulgaria, zh.k. Lyulin 4, bl. 408, ent. A
Responsible person: Yordan Atanassov
Your rights in the collection, processing and storage of your personal data
Withdrawal of consent for the processing of your personal data
If you do not wish the personal data provided by you to be processed for marketing purposes and to receive a newsletter, you can withdraw your consent to processing at any time by filling in the withdrawal consent form in Annex № 1 or by request in free text, and send it to us by email.
The withdrawal of the consent does not affect the legality of the processing of personal data, which the Administrator has performed so far.
Annex № 1
Withdrawal form of consent for processing purposes
Your name*: …………………….
Your email you used in our online platform*: …………………….
Feedback data (e-mail)*: …………………….
To
Name: …………………….
UIC: …………………….
Headquarters: …………………….
Correspondence address: …………………….
Phone: …………………….
E-mail: …………………….
Website: …………………….
I hereby withdraw my consent to the processing of personal data provided by me for the purposes of receiving a newsletter, advertising messages or other marketing materials, as I am aware of the conditions for withdrawal of consent in accordance with the Mandatory Information on the Rights of Persons of the personal data of the e-shop.
Right to delete
You have the right to request the Administrator to delete part or all of the personal data related to you, and the Administrator has the obligation to delete them without undue delay when any of the following reasons exist:
- personal data are no longer needed for the purposes for which they were collected or otherwise processed;
- You withdraw your consent on which the data processing is based and there is no other legal basis for the processing;
- You object to the processing of personal data related to you, including for the purposes of direct marketing, and there are no legal grounds for processing to take precedence;
- personal data have been processed illegally;
- personal data must be deleted in order to comply with a legal obligation under EU law or the law of a Member State that applies to the Administrator;
- personal data have been collected in connection with the provision of information society services.
The administrator is not obliged to delete personal data if he stores and processes them:
- to exercise the right of freedom of expression and the right of information;
- to comply with a legal obligation requiring processing of data in the EU or in the law of a Member State applicable to the Administrator or for the performance of a task in the public interest or in the exercise of official powers conferred on him;
- for reasons of public interest in the field of public health;
- for archiving purposes in the public interest, for scientific or historical research or for statistical purposes;
- for the establishment, exercise or defense of legal claims.
In order to exercise your right to be forgotten, it is necessary to send by e-mail a request for deletion of your personal data, which the Administrator processes, by filling in the form in Appendix № 2 or by request in free text.
Once we have verified the identity of the requester and the data subject in accordance with the instructions sent to you, we will delete all data we process for you.
If you have an order that is being processed, the earliest time you can ask to be “forgotten” is when the order is successfully completed.
Appendix № 2
Request to be “forgotten” – to delete personal data related to me
Your name*: …………………….
Your email with which you registered in our online platform …………………….
Feedback data (e-mail)*: …………………….
To
Name: …………………….
UIC: …………………….
Headquarters: …………………….
Correspondence address: …………………….
Phone: …………………….
E-mail: …………………….
Website: …………………….
I ask that all personal data that you collect, process and store provided by me or by third parties who are related to me, according to the specified identification, to be deleted from your databases.
I declare that I am aware that some or all of my personal data may continue to be processed and stored by the administrator for the purpose of fulfilling his legal obligations.
Contact us about privacy issues
Е-mail: [email protected] or on-site in our office: Sofia, 29 Javaharlal Nehru Blvd., office 52
